As a small business, after we have sent out your order it is at the mercy of USPS.
Please note that USPS is experiencing historic delays. If your package tracking information has not been updated, please give it some additional time.
Your package's tracking information may appear to be in "awaiting shipment" "accepted" "in-transit" or "in-transit arriving late" for long periods of time.
If your package has not been updated in a long time you can call your local post office with the tracking information. You can also open a case on USPS.com if you feel the package has been lost. Please be advised that you should wait 14 business days after the estimated delivery date before opening a case.
Unfortunately all that we can see is what you can see with your tracking information. If you have any additional questions please feel free to use the contact us form.
Free/Discounted Shipping Information
Free Shipping for US orders $50+ (No code needed)
Discounted Shipping for CAN orders $50+ (No code needed)